Privacy Policy

Last updated: April 2025

1. Introduction

Amarsha ("we", "our", or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website amarsha.in and make purchases from us.

2. Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and billing/shipping address when you create an account or place an order.
  • Payment information (we do not store card numbers; payments are processed by secure third-party gateways).
  • Communications you send us via email, chat, or contact forms.

We also automatically collect certain information when you visit our site, including IP address, browser type, pages visited, and time spent on pages.

3. How We Use Your Information

  • To process and fulfil your orders.
  • To send transactional emails (order confirmations, shipping updates).
  • To respond to your enquiries and provide customer support.
  • To send promotional communications (you may opt out at any time).
  • To improve our website, products, and services.
  • To comply with legal obligations.

4. Sharing Your Information

We do not sell your personal data. We share your information only with:

  • Sellers: To fulfil your orders (name, address, order details).
  • Logistics partners: To deliver your orders.
  • Payment processors: To complete transactions securely.
  • Legal authorities: When required by law.

5. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfil the purposes outlined in this policy, or as required by law.

6. Your Rights

You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at privacy@amarsha.in.

7. Cookies

We use cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can control cookie settings through your browser.

8. Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

9. Contact Us

For any privacy-related queries, contact our Privacy Officer at privacy@amarsha.in or write to us at Amarsha, Kochi, Kerala, India.